FAQ (Frequently Asked Questions)

We have been in the wig business for over 40 years. In that time, we get asked the same questions. We have put together some of the most frequently asked questions. Please select the plus icon to reveal our answer.

Purchasing a Wig

Unfortunately, some retailers will sell you anything just to make the sale. We recommend using common sense if you feel you are being pressured to purchase, but here are a few pointers on how to select the right wig:

  • Color. Check the color of the wig with your skin tone. This can be done by looking at your profile (side) with the wig on. Pay attention to what the wig color does to the color of your skin. If you see a nice healthy glow, or a pleasant reflection, you know that color works for you. If the wig color gives your skin tone a yellowish, greenish or reddish look, then that shade is not for you. A sallow or ashy tone to your skin is to be avoided. Eliminate all colors that are not complementary to you.
  • Length. If the wig is too long, it can make your face look like a long rectangle. If the wig is too short, it can make your face appear to be heavy, broad or “all face”.

The cut and color are critical in achieving your best look. If it is your first time purchasing a wig, we highly recommend visiting a quality wig shop. It will be worth the extra effort. Remember, the most expensive wig is not always the best look.

Once you are familiar with what wig looks best on you, then you are ready to purchase your wigs through our e-commerce site.

Manufacturers state that a synthetic wig will last four to eight months. If you are a person that is hard on your clothes, shoes and other items you wear, you will probably wear it out sooner. If you take care of your wig, it should last much longer.

Wigs come in four different sizes; ultra-petite, petite, average and large cap sizes. Average caps are the most produced size. Very few companies produce an ultra-petite cap. Petite and large caps are produced but most are in limited styles.

A wig cap helps to contain your hair when you put on a wig. My preferred way to put on a wig is to grab the back, or nape, where the wig tag is located. Hold the wig in front of you and aim your forehead into the velvet strip in the front of the wig. While holding the wig tightly, slowly drag the nape over your head and crown until you reach your neckline. If needed, push the wig hairline back to even it up with your hairline. Adjust the ear tabs evenly in front of your ears. Ears are usually kept out; however, some prefer to wear their wig over the ears.

This method of grabbing the nape helps prevent the ear tabs from “winging out”. Ear tabs contain a stay, just like a shirt collar. If wigs are put on by holding on to the ear tabs, they will stick out. Ear tabs should be bent towards the face, not sticking out.

There are many different wig manufacturers and each produces their own version of colors. The colors can vary widely, so if you have a very specific color you are interested in, you may have to adjust somewhat. Most manufacturers have discontinued some colors and shades due to lack of demand and increased production costs.

Like purchasing an automobile, the more options you want on a wig, the more it will cost. If you want certain features like lace front, lace part, 100% hand-tied, human hair instead of synthetic, etc. this will increase the cost of manufacturing and the price of the wig.

Human hair wigs are more expensive due to the processing involved to produce a quality product. Human hair wigs are usually limited in the colors available.

The least expensive wigs will be machine made wigs. This type of wig varies greatly among manufacturers. Higher priced machine-made wigs will be of better quality, wefting is closer together, the wig fiber is of better quality and the life span of the wig is greater than the cheaper manufactured wigs.

Wig Care

The best way to store a wig is on a wig stand, a hairspray can, candlestand or any item that will let the wig breathe. Styrofoam heads are good for styling, but not storing. Styrofoam heads can stretch the wig cap and tend to trap odors and moisture in the wig cap.

For traveling, use a lidded box similar to a shoebox. Hold the wig up while letting the top of the wig drop into the bottom of the wig. Cup the right side and tuck it under, then cup the left side and tuck under. Store in the box. The wig should not get crushed and when unpacking, remove wig from box and use the box as a stand. Your style should look ready to go.

Both synthetic and human hair wigs can be curled.

Human hair – curl with curling irons, steam rollers, wet set using rollers. Avoid rollers with brushes or hook and loop (Velcro®) bases.

Synthetic hair – curl with the old-fashioned steam rollers with hard rollers with knubs. A 1” curling iron, on low (see our video showing proper curling technique) and mist with a spray bottle of water to be sure the curling iron is cool enough. Warning – this procedure applies to better quality synthetic wigs. The really inexpensive synthetic fibers will melt.

Wigs are very versatile. If you desire a curlier look, curl it. If you would like an updo, then backcomb and pin to keep style up. If you invest in a canvas block and a wig clamp, you could create many different looks with your wig. It is perfectly acceptable to backcomb, use product, any water-soluble hair spray on your wig. Do not be misled that the spray has to be specifically made for wigs because of the alcohol content. Alcohol is a drying agent and alcohol-free sprays are wetter, stickier and are usually used for spiky looks.

Wigs Wear House Web Site

No. We recommend creating an account so you can log in to see your order history, invoices and site preferences, but you do not need to create an account to purchase from us.

We don’t collect any sensitive personal or financial information. We use an external payment gateway so you can have peace of mind that we only have your shipping information.

We have implemented several security features on our website, but simply not collecting sensitive personal data is just another way of being cautious.